1. Information We Collect
Business Information
When you create a booking system, we collect:
- Business name and contact details
- Service offerings and pricing
- Business hours and availability
- Address and location information
- Logo and branding preferences
Customer Information
When customers book appointments, we collect:
- Name and contact information
- Service preferences and booking details
- Payment information (if applicable)
- Communication preferences
2. How We Use Your Information
For Businesses
We use your information to:
- Create and maintain your booking system
- Process customer bookings and payments
- Provide analytics and reporting
- Send important notifications and updates
- Improve our services and user experience
For Customers
We use your information to:
- Process and confirm bookings
- Send booking confirmations and reminders
- Communicate with businesses about appointments
- Provide customer support
Financial Data Processing
We process financial information for:
- Processing customer payments securely through Stripe
- Calculating and distributing business earnings
- Generating financial reports and statements
- Managing payout processing and tracking
- Compliance with financial regulations and tax requirements
3. Data Protection and Security
We take data protection seriously and implement appropriate security measures:
- Encryption: All data is encrypted in transit and at rest
- Access Controls: Strict access controls limit who can view your data
- Regular Backups: Data is backed up regularly to prevent loss
- Secure Infrastructure: We use secure, compliant hosting providers
GDPR Compliance
We comply with GDPR and other applicable data protection laws. Your rights include:
- Access: Request a copy of your personal data
- Correction: Update inaccurate personal information
- Deletion: Request deletion of your personal data
- Portability: Transfer your data to another service
- Objection: Object to processing of your personal data
4. Data Sharing
We may share your information in limited circumstances:
- With Businesses: Share booking details with the business you're booking with
- Service Providers: With trusted third-party services (payment processors, email services)
- Legal Requirements: When required by law or to protect our rights
We never sell your personal information to third parties for marketing purposes.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze website usage and improve our services
- Provide personalized experiences
You can control cookies through your browser settings.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Opt-out: Unsubscribe from marketing communications
- Access: View and update your personal information
- Delete: Request deletion of your account and data
- Complaint: Report privacy concerns to data protection authorities
7. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@showupmedia.org
- Website: showupmedia.org
8. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Emailing the address on file
- Posting on our website
- Updating the "Last updated" date below
Last updated: April 2026